As a Coach in Miami, Shula's teams were 28-8 in regular season games started by a backup quarterback. His teams always practiced their backup plan. Shula calls this being "Audible- Ready". In his book with Ken Blanchard: The Little Book of Coaching, Shula discusses the importance of the idea:
"An audible is a verbal command that tells your players to substitute new assignments for the ones they were prepared to perform. Part of readiness is the ability to shift your game plan at will. Prepare well with a plan - then expect the unexpected and be ready to change that plan. As a leader, you must preserve the right to change plans - even to change them at the last moment as circumstances may dictate.
There is no point in sticking with a game plan that's not working. The sun does not rise and fall based on one person's judgment.Effective coaches are continually out there scanning for data and advice that will make their decisions more intelligent. Good coaches listen to their staff, and once they've heard all of the important information, they're prepared to make the best decisions under any circumstance.
Audibles are not last-minute orders dreamed up out of nowhere. They're strategies your team knows about and has practiced thoroughly before the call is made. In the fast-paced technological world of today, organizations must be "audible ready" - not only to change a play or two, but to change the entire game plan if necessary."
Don Shula prepared thoroughly and then he would ask "What if?"and plan and practice for those contingencies. When his two star quarterbacks got hurt in the same game and he had to put a running back in at quarterback and change from a passing offense to a running offense, the change was seamless and they won the game because he had practiced the backup plan. Shula had already asked and prepared for the situation because he had asked "What if both our quarterbacks get hurt?"
If Shula was running a business he would ask: "What if our computer system crashes, the power grid fails, our battery backup system doesn't work and our phone system goes down? What exactly are we going to do?" Once he documented the plan in detail, he would make the team members practice it. That's being Audible-ready! When you're caught surprised or flat-footed you don't have the time to properly evaluate, and you end up making bad decisions. Shula never let this happen.
Have you practiced your backup plans? Are you flat footed or Audible- Ready?